Get IT support when you need it most.

Our prepaid Zed Blocks could cut your annual IT support costs by around 40% compared to a fixed cost contract.

Expert Technicians

Majority of cases successfully resolved remotely within 15 minutes.

UK Based Helpdesk

Open 24/7/365 for professional IT support your business can rely on.

Rapid Response

Your case logged, assigned an engineer and investigated within 15 minutes.

Pay as you go IT support.

Our Zed Blocks remote support charging structure is competitively priced and completely transparent. no hidden fees, no nasty surprises. You get professional IT support when you need it.

Zed Blocks IT Support.

Zed Blocks give your company the comprehensive 24/7/365 support usually found only in the most expensive annual contracts. But there are no annual contracts or fixed monthly fees and Zed Blocks never expire. When your IT is working fine, you don’t pay a thing. And when you do have an IT problem, your Zed Blocks give you immediate access to all the professional IT support you need, when you need it, at a very competitive price.

Already have in-house IT Support?

Many users of Zed Blocks don’t have any internal IT support function. But some do and they use Zed Blocks pay-as-you-go support as the perfect cover for holidays and out of hours support, or to provide 3rd line expertise support.

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Flexible and cost effective.

Prepaid blocks of IT support time*

* Minimum 50 Zed Blocks purchase required to open a new PAYG account.

Remote Support

Available - 24 Hours a day 365 days a year.

Zed Blocks

charged per 15 Minutes.

GBP Equivalent

Per 15 Minutes.

8hr Response - Next Business Day

Monday - Friday 08:30-18:00

½

Zed Block

£10

2hr Response - Same Day

Monday - Friday 08:30-18:00

1

Zed Block

£20

15 minute Response - Same Day

Monday - Friday 08:30-18:00

2

Zed Blocks

£40

15 minute Response - Same Day - After Hours - Emergency*

Monday - Friday 22:00-08:30 plus All hours Weekends/Public Holidays.

3

Zed Blocks

£60


On-Site Support

Available - 24 Hours a day 365 days a year.

Zed Blocks

charged per Hour.

GBP Equivalent

Per Hour.

8hr Response - Next Business Day

Monday - Friday 08:30-18:00

4

Zed Blocks

£80

4hr Response - Same Day

Monday - Friday 08:30-18:00

6

Zed Blocks

£120

2hr Response - Same Day

Monday - Friday 08:30-18:00

8

Zed Blocks

£160

After Hours - Emergency*

Monday - Friday 22:00-08:30 plus All hours Weekends/Public Holidays.

12

Zed Blocks

£240

* After Hours Emergency Zed Blocks Tickets are subject to an initial callout charge of 3 Zed Blocks.

Unlocking value in your IT support.

Zed Blocks gives you professional IT Support when you need it, with no annual contracts or fixed monthly fees.

Cost effective IT Support.

Because you don’t pay anything in periods when you don’t need our help, Zed Blocks can cut your annual IT support costs by around 40% compared to a fixed cost contract. No annual contracts or fixed monthly fees and your Zed Blocks never expire.

IT Support when you need it.

Zed Blocks give your company the comprehensive 24/7/365 support usually found only in the most expensive annual contracts.

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Get in touch today!

Say hello to Zed One.

We are flexible, customer focused and results driven. We don't just build strong IT systems, we build strong relationships.

Our services can be customised to meet any organisation’s technology requirements. From offering a total outsourcing service, where we effectively act as your IT Support department to a more personal, hands-on and consultative approach.

We are there for you each step of the way. Make the first step today and say hello to Zed One.

Certified by and partnered with industry leaders.

We’ve partnered with the leading technology companies enabling us to offer you the most cost-effective and cutting edge solutions available. Designed to match your budget and any existing internal equipment and resource you may have.

Let’s get started!

Get 10% off your Zed Blocks purchase price. *

* New PAYG accounts only.

Minimum 50 Zed Blocks required to open a PAYG account.