IT support and services for business.

Award winning IT Support for businesses in London, Surrey and the Home counties.

IT Support As A Service

Not all staff require the same level of IT Support, so why pay for it? Choose the right plan for your business and your people.

PAYG IT Support

Prepaid Zed Blocks could cut your annual IT support costs by around 40% compared to a fixed cost contract.

Monthly Managed IT Support

Scalable and affordable IT Support services. Fully configured and remotely managed for you.

Pay per user IT support.

A new fresh approach to IT Support. Simply pay a fixed price per user. Scale up or down as needed.

Scalable & flexible IT support.

Are you still paying expensive support for your unused devices? Only pay to support your staff, not your devices. Our monthly per user pricing gives you simple and flexible budgeting, you can get comprehensive IT Support for a fixed price from just £25 per user.

Pay per user IT support.

We believe that most elements of business are based on the number of staff you employ, why should your IT Support Agreement be any different?

Learn more

Pay as you go IT support.

Our Zed Blocks remote support charging structure is competitively priced and completely transparent. no hidden fees, no nasty surprises. You get professional IT support when you need it.

Zed Blocks IT Support.

Zed Blocks give your company the comprehensive 24/7/365 support usually found only in the most expensive annual contracts. But there are no annual contracts or fixed monthly fees and Zed Blocks never expire. When your IT is working fine, you don’t pay a thing. And when you do have an IT problem, your Zed Blocks give you immediate access to all the professional IT support you need, when you need it.

Already have in-house IT Support?

Many users of Zed Blocks don’t have any internal IT support function. But some do and they use Zed Blocks pay-as-you-go support as the perfect cover for holidays and out of hours support, or to provide 3rd line expertise support.

Learn more

Fully managed IT support.

Zed One’s IT Department is 100% scalable, so it takes care of your future needs as well as your current ones.

Technical Account Manager.

All our IT Department Plans are supervised by a dedicated Technical Account Manager who will be available to offer ongoing IT Manager support, project planning and advice. Helping you reduce risk, achieve you IT goals and maximise your technology investments.

Already have in-house IT Support?

No problem, our co-managed IT Support works seamlessly alongside your internal IT team providing extra IT support to your business when you need it. You have control over how we integrate with your business.

Learn more

Loved by the people we support.

We don’t just build strong IT systems, we build strong relationships.

Rated Excellent

Zed One are extremely professional. Their staff are very friendly and are obviously very experienced with the technology they install and support. Importantly, they don’t talk down to you in technical babble, but explain things in business terms.

I've been dealing with the team at Zed One for several years and have always found them to be professional and helpful. Their team are always on hand to help with queries quickly and efficiently and whenever we have had on site work done the engineers try to make it as painless as possible for us. I wouldn't hesitate to recommend them.

What we find most impressive about Zed One, is they always get things done. We don’t want to be IT experts we just need to know our IT systems are going to work. If there's a problem, Zed One sort it out.

Zed One ticked all the boxes, they were local, demonstrated considerable expertise, had the number of staff needed to support a company of our size and explained things to us in a non-technical manner.

We find their professionalism top class and the service delivery is excellent. More institutions should have the professionalism and dedication that this team has.

We looked at a number of companies, before finally deciding upon Zed One. We initially gave them a 3 month trial and after they impressed us during this period we switched all of our IT requirements to them.

Since the implementation of the new solution in 2008 Zed One has supported our systems on a daily basis, Zed One’s very approachable staff identify issues before they become real problems.

Our values.

We hold ourselves to the highest levels of accountability with our work underpinned by our core values, which run through our DNA. We measure ourselves against these, to ensure we’re providing you with the best service possible.

Trust

Respect

Integrity

Delivery

Why choose Zed One?

Zed One are trusted IT partners and primary IT support provider to a wide range of businesses across multiple sectors, from Aerospace & Defence, Education, Media & Entertainment, Oil & Gas to Pharmaceutical & Life Sciences, we’ve got you covered.

Why outsource my IT Support?

Just like a great in-house IT Department, we manage the smooth running of your IT systems for you. All our IT managed support plans include proactive monitoring as standard to quickly identify any potential issues and resolve them before they become a real problem.

We’re good value too, removing all the associated costs of hiring and managing IT staff and the hassle of arranging out-of-hours cover. Zed One are trusted IT partners and primary IT support provider to a wide range of businesses across multiple sectors, from Aerospace & Defence, Education, Media & Entertainment, Oil & Gas to Pharmaceutical & Life Sciences, we’ve got you covered.

Can I customise my IT support package?

No problem, we understand not all business have the same IT requirements which is why we offer scalable and flexible IT support packages. Our services can be customised to meet any organisation’s technology requirements you may have. Speak to one of our consultants today and see how we can help.

Can Zed One work with my existing team?

Absolutely! Our portfolio ranges from providing specialist help to in-house IT teams through to the total outsourcing of company IT support and all related technology requirements. Therefore you manage the way you’d like us to integrate and collaborate with your business.

What if I need out of hours support?

Our Enterprise package offers unlimited remote support from 08:30 — 22:30 Mon-Fri. however if you need more ad-hoc out of hours support we offer a Pay as You Go supplement service.

Do you provide Onsite Support?

Yes! We can arrange for an engineer to visit your premises. We provide full onsite IT support to companies in London, Surrey and the Home Counties.

Do you offer any more services?

Zed One offer a wide range of different cloud options tailored to suit the needs of your business and your available budget. From Cloud Hosted Desktop, VoIP, Cloud Backup Solutions and high performance Leased Lines.

We have extensive experience with anything your business could need in an IT capacity, please give us a call if your requirements are more bespoke.

Get expert, friendly advice.

Say hello to Zed One.

We are flexible, customer focused and results driven. We don't just build strong IT systems, we build strong relationships.

Our services can be customised to meet any organisation’s technology requirements. From offering a total outsourcing service, where we effectively act as your IT Support department to a more personal, hands-on and consultative approach.

We are there for you each step of the way. Make the first step today and say hello to Zed One.

Tell us how we can help

Certified by and partnered with industry leaders.

We’ve partnered with the leading technology companies enabling us to offer you the most cost-effective and cutting edge solutions available. Designed to match your budget and any existing internal equipment and resource you may have.

Zed One is one of the UK’s leading providers of business IT Support and IT Services throughout London and Home Counties. Offering 24/7/365 onsite and remote support with response times as fast as 15 minutes backed by our Service Level Agreements (SLA’s).