N-Able Take Control is built with scalability, security, reliability in mind. All support sessions are protected with end-to-end AES 256-bit encryption. Your users must give permission for support operations before the technician can perform them. N-Able Take Control stores support session logs in a database to be queried later and administrators can record remote control sessions to a video file. N-Able Take Control is hosted in three carrier-grade data centers with a fully redundant infrastructure. You can be certain that all remote support sessions are safe and secure.