Enterprise Support Package

From
£245.25

All the benefits of your own IT department at a fraction of the cost. In return for an affordable fixed monthly fee, the Enterprise Support Package gives you:

Support Enterprise
Account Manager
Phone, eMail & Web Access To IT HelpDesk
Unlimited Remote Support
(Business Hours)
Unlimited Onsite Support
(Business Hours)

Up to 8 Hours Per Month
Monitoring & Maintenance
Daily Server Health Check
Daily BackUP Check & Alerting
Patch Management of Workstations
Patch Management of Servers
Full Proactive Monitoring Service Diagnose & Fix
Additional Services
Workstation Full Reload
(Business Hours)
Quarterly Account Management Meetings
Server Full Reload
(Business Hours)
Workstation / Server / Network Loan Hardware
Onsite Response Times
2 Hour Response
4 Hour Response
8 Hour Response
Support Hours Availability
Business Hours: 08:30 – 18:00
Monday to Friday
Extended Hours: 18:00 – 22:00
Monday to Friday
Out Of Hours: 22:00 – 09:00
Monday to Friday / Weekends & Bank Holidays

Optional With Zed Blocks Add On
Zed One Mobile
  • About Us
    • Why Choose Us
    • Meet the Team
    • Careers
  • IT Support
  • Cloud
    • Hosted Desktop
    • Hosted Exchange
    • Hosted Telephony (VoIP)
    • Hosted Applications (SaaS)
  • Connectivity
    • Broadband
    • Fibre Leased Line
    • Copper Leased Line
  • Services
    • Backup & Disaster Recovery
  • Security
  • Contact Us